Dr. Erin Reese represents the medical profession in gold star fashion! I come from a business background where excellence in client service is required, so of course when I get to experience it, I am thrilled! Successful relationships are built on the ability to communicate and this is where Dr. Reese excels. Her consigner practice enables me to have a very personal style of medical care that includes being able to reach out to her anytime the need arises. Dr. Reese has assembled an excellent office staff that has eliminated the dreaded " waiting room" experience. My time in the DR. office is now filled discussing the path she has for my medical needs. Her sweet spirit puts me at ease about any questions/concerns I might have. There are no words to express how grateful I am for the services she has given me and the referral appointments she has arranged for me!! Dr. Reese is a gifted doctor that I also consider a friend!! - 3/13/2023 

Fantastic experience as usual. We love her. Wouldn’t want to go anywhere else. Thorough, friendly, smart, funny - 3/03/2023 

Been a while since I been to see doc. The girls in the office were great and Dr Reese came in and spent time with me and went over everything . Great experience as usual and friendly atmosphere - 1/26/2023 

We are giving Dr. Jill Vilaythong a 5 star rating. My twin sister and I have practiced in our community in San Antonio, Texas between us for 60 years as Registered nurses. We feel knowledgeable and professionally trained to communicate to others how pleased we were with Dr. Vilaythong. Her diagnostic skills and bedside manner with our 92 year old mother were exceptional. We have already reached out to others to recommend her services. We have told them how valuable this concierge medical service is and needed in our community for patients of any age. - 9/29/2022 

While her patients are her top priority, Dr. Vilaythong still makes time to give back to her community. She took time out of her busy schedule to speak to my students about the medical field. Her words inspired some of them who had no prior interest in the medical field to consider a career in medicine.

My 90 year old dad and I highly recommend Dr. Jill Vilaythong and the concierge medical team. She is an extremely compassionate and thorough doctor who is always attentive to our medical concerns and questions. My dad has over 8 doctors, and Dr. Vilaythong takes the time to consult with his other physicians to ensure he receives optimal care. We love the fact that she does a great job of educating her patients on medical treatment and concerns by providing a printed summary of the visit and necessary medical literature. She treats her patients the way you would treat loving family members. Appointments may last up to an hour, and you don’t feel rushed to share everything in 5 minutes or less. When you call the office, you are greeted by employees who promptly and courteously answer the phone. There is no phone tree. Most concerns and requests are taken care of in a matter of minutes. If a return call/email is needed, it’s done within 24 hours or less. We were apprehensive about paying additional costs for the concierge program, but the quality of care we receive definitely outweighs the expense. - 8/29/2022 

Dr. Reese has been my physician since 2014 and each visit has been nothing short of the best care possible. No visit has been hurried nor have I left with questions unanswered. this physician has such a caring manner and truly likes her patients and her profession. She is a giving person and easily displays that every time with patients and those around her. I would not want anyone else taking care of me as she allows me to be an active participant in my care. She respects me and listens to me, gives me guidance and the best advice she knows - and she does have great medical knowledge. She does also refer when the care is not in her area of practice. Her staff emulates her caring manners. They are so caring, helpful, and professional. Do I think she is the best - you bet!! Rose Caballero, MSN, RN, a well seasoned nurse who knows what quality care is. - 7/01/2022 

Dr. Erin Reese and her staff are wonderful. She is caring and so attentive to all our needs. - 12/09/2021 

Absolutely 5 Gold Star Care. A Doctor who takes the time to listen and actually communicate with the patient. - 11/17/2021 

A wonderful caring doctor, always pleasant and will answer any and all questions., never feel rushed. Highly recommend . Her staff is wonderful as well - 9/30/2021 

Dr. Reese is amazing. I’m so thankful to be in her practice. She really listens, remembers and is so informed about medications, conditions and has solutions to try. She is very kind and knowledgeable. - 9/25/2021 

Dr Erin Reese is a dream doctor. I'm 68 with multiple medical issues and Dr Reese has turned my life around. I thought I had a good doctor prior to her, (a great Marcus Welby type Doc) but I had no idea how life changing and amazing Dr Reese is. I suffered for 17 years with excruciating chronic back pain from failed back surgery and she treated me with the latest medication that quelled the pain completely, improved my outlook on living, and I feel like a new man. She is so kind and personable she feels like one of your best friends. It is so wonderful to just call/write/or text her when life's little or big emergencies hit you. We have called her the minute something goes wrong and she has a treatment/medication ready immediately instead of waiting weeks to get into a physician. Your scheduled appointments last a WHOLE HOUR and she covers every little thing that concerns you. She always has a fix and I can't tell you how many times she has made my life better with health care suggestions. She is highly intelligent, versed in the latest technology and treatments, and is connected with the best specialists in San Antonio. If medical circumstances prevent you from coming into the office she will either Face Time or Zoom an appointment or conduct a house call under certain circumstances. Try getting this kind of medical care anywhere else. Dr Reese is wonderful caring kind empathetic person and a joy to be around. I can't imagine going through life without her. I recommend her in the strongest possible terms. Call her up and improve your life. I guarantee you will never regret it. - 8/19/2020 

I love Dr. Reese--she is very helpful and spends time with me on my appointments. - 8/19/2020 

Very good with me and careful and caring. - 8/19/2020 

Dr. Reese has been our primary care provider for the past 9 years. She is extremely knowledgeable, diligent and caring. Her diagnosis skills are excellent, and her specialist referrals s have all proven to be excellent. My wife and I are thrilled that she has elected to start her own concierge practice. Without hesitation, we highly recommend Dr. Reese. - 8/19/2020 

Our previous Doctor retired and we were lucky enough to get Dr Reese as our family’s physician. She is up to date on all aspects of medicine. She extremely thorough and listens to all of your questions and concerns and she is so easy to talk to. I am a retired RN and a very picky patient. The fact that she is a concierge doctor is a huge bonus for our family. I highly recommend Dr Erin Reese as your internal medicine doctor. - 8/19/2020 

Dr. Erin Reese has been my PCP for about 7 years when she joined the IMED Clinic at Benson Pavilion. I have always found her to be exceedingly knowledgeable and willing to share formation with me and to discuss alternative treatments. When she established her concierge practice in January 2020, I was delighted to have the opportunity to join her and enjoy a different and more comprehensive type of medical care. The concierge practice is amazing, an old-time method of caring for patients, in which she is almost always available to me quickly if needed. On several occasions, Dr. Reese has consulted with my other specialists and medical personnel to arrive at alternative solutions, a practice not often found in today’s world of specialization. Dr. Reese will communicate verbally, in-person, by email or by the medical portal. Telemedicine visits are also available. She listens to her patients and apparently does not object to answering numerous questions and explaining WHY a particular treatment is needed.The office staff is very efficient and have always greeted me with a friendly attitude and welcoming smile. Phone calls and messages are responded to promptly. There is no more waiting for hours and hours to get a call back! The office is conveniently located near Stone Oak Methodist Hospital, South Texas Radiology Center and Labcorp. There is plenty of free parking, usually directly in front of the office. Prior the pandemic, healthy treats were even available in the check-in area!I am delighted to highly recommend Dr. Reese, a physician who considers her patient’s entire medical history while at the same time sincerely caring for their health and well-being. - 8/19/2020 

Dr. Erin Reese has been my PCP for about 7 years when she joined the IMED Clinic at Benson Pavilion. I have always found her to be exceedingly knowledgeable and willing to share formation with me and to discuss alternative treatments. When she established her concierge practice in January 2020, I was delighted to have the opportunity to join her and enjoy a different and more comprehensive type of medical care. The concierge practice is amazing, an old-time method of caring for patients, in which she is almost always available to me quickly if needed. On several occasions, Dr. Reese has consulted with my other specialists and medical personnel to arrive at alternative solutions, a practice not often found in today’s world of specialization. Dr. Reese will communicate verbally, in-person, by email or by the medical portal. Telemedicine visits are also available. She listens to her patients and apparently does not object to answering numerous questions and explaining WHY a particular treatment is needed.

The office staff is very efficient and have always greeted me with a friendly attitude and welcoming smile. Phone calls and messages are responded to promptly. There is no more waiting for hours and hours to get a call back! The office is conveniently located near Stone Oak Methodist Hospital, South Texas Radiology Center and Labcorp. There is plenty of free parking, usually directly in front of the office. Prior the pandemic, healthy treats were even available in the check-in area!

I am delighted to highly recommend Dr. Reese, a physician who considers her patient’s entire medical history while at the same time sincerely caring for their health and well-being. - 8/18/2020 

IMED and Dr Reese in particular are fantastic! EVERYTHING IS 5 STAR!!! - 8/19/2019 

I have been going to Dr Reese for several years and have been very impressed with her. The IMED practice is a busy one but Dr Reese never rushes the appointment she listens to you and offers help and solutions when needed. I would recommend her to anyone that is searching for a new Dr. - 8/19/2019 

Dr. Erin Reese is the best she keeps up with your medications, speaks to you about any concerns and never acts like she is in a hurry to get to the next patient. I believe they schedule longer times for yearly physicials. If you have a medical concern she is willing to get you a refferal for example to cardiology, nephrology, neurology or dermatology. When calling to the office for a question they are very good at getting it to the MD and they called back that day. They take my Medicare and other insurance. The office in clean and they call you back to the room within 5 to 10 min. after you arrive. At least this has been my experience. - 8/19/2019